Cancellation Policy

At Samriddhi Jewellers, we understand that plans may change. This Cancellation Policy explains the terms and conditions under which an order can be cancelled.

Please read this policy carefully before placing an order.

Order Cancellation

Cancellation Time Frame

Orders can be cancelled within 24 hours of placing the order or before the order is processed, whichever is earlier.

How to Request Cancellation

To cancel an order, please contact us immediately through phone or email with your order details.

Cancellation Eligibility

Orders may be eligible for cancellation if:

The order has not been processed
The order has not been dispatched
The jewellery is not customized or specially made

Once an order is processed or dispatched, cancellation may not be possible.

Customized and Special Orders

Customized, personalized, or special-order jewellery cannot be cancelled once the order is confirmed. These items are created specifically based on customer requirements.

Refund for Cancelled Orders

If the cancellation is approved, the refund will be initiated.
Refunds will be processed to the original mode of payment.
Refund processing time may vary depending on payment method and bank procedures.

Cancellation by Samriddhi Jewellers

In rare situations, Samriddhi Jewellers reserves the right to cancel an order due to:

Product unavailability
Pricing or technical errors
Payment issues
Any unforeseen circumstances

In such cases, the customer will be informed, and a full refund will be issued.

Contact Information

For cancellation requests or related queries, please contact us:

Email: in**@****************ls.com
Phone: 9837062803

Store Addresses

Unit 1:
Samriddhi Jewellers
Krishna Nagar, Mathura, Uttar Pradesh
Contact: 8433006144

Unit 2:
Samriddhi Jewellers
1233, Laxmi Bai Marg, Near Kishanpur Tiraha
Aligarh – 202001, Uttar Pradesh
Contact: 7900914141

Policy Acceptance

By placing an order with Samriddhi Jewellers, you agree to the terms mentioned in this Cancellation Policy.